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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of KD X

KD X

March 23, 2026

5  out of  5
rating by KD X
"Melissa assisted today but All of the agents have been pleasant and very helpful so far!"
We responded:
"Thank you for your feedback! We're glad to hear that Melissa and the rest of our team have been helpful. Your support means a lot to us."
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Pat Culbertson

March 23, 2026

5  out of  5
rating by Pat Culbertson
"most personable and helpful with requests and information. happy with these folks."
We responded:
"Thank you, Pat, for your kind words and for highlighting our personable and helpful service. We're glad to hear you're happy with our team. Your support means a lot to us."
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Nequell Jackson

March 16, 2026

5  out of  5
rating by Nequell Jackson
"Very nice people!"
We responded:
"Thank you, Nequell, for your kind words! We're glad to hear you had a positive experience with our team. If you need anything else, feel free to reach out."
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Tamela Singleton

March 10, 2026

5  out of  5
rating by Tamela Singleton
"Very friendly and provided what I asked for and more."
We responded:
"Thank you, Tamela, for your kind words. We're glad to hear that our team was friendly and able to meet your needs. Your feedback means a lot to us. "
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Angela Long

March 9, 2026

5  out of  5
rating by Angela Long
"Melissa is GREAT!"
We responded:
"Thank you, Angela, for your feedback! We're glad to hear that Melissa made a great impression. Your support means a lot to us."
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Tomm Knutson

March 3, 2026

5  out of  5
rating by Tomm Knutson
"Ian Batson works with Parker, and they always do a great job. Highly recommend."
We responded:
"Thank you, Tomm, for your recommendation and for highlighting Ian's great work. We're glad to know you're satisfied with our service. "
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Christie VanGieson

March 2, 2026

5  out of  5
rating by Christie VanGieson
"Parker Smith and everyone in his office are always helpful and nice."
We responded:
"Thank you Christie! We appreciate you!"
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Nannette Sharrer

March 2, 2026

5  out of  5
rating by Nannette Sharrer
"I am between jobs right not and having trouble keeping up with my bills. Melissa took the time to call me and give me options so that I could still keep my policy active and not cancel which was such a relief right now. I've gotten other quotes and none were any less than State Farm."
We responded:
"Thank you, Nannette, for sharing your experience. It's great to hear that Melissa was able to assist you during this challenging time and help keep your policy active. We appreciate your trust in us and are here to support you whenever you need. "
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Reva Alexander

February 27, 2026

5  out of  5
rating by Reva Alexander
"Wonderful customer service from Chace! Thanks to him I was able to find the most competitive price-to-coverage ratio compared to the other insurance providers id been quoted by, and the entire experience was quick, easy, and made for a fantastic first impression of the company."
We responded:
"Thank you, Reva, for sharing your experience with Chace! It's great to hear that he helped you find the best price-to-coverage ratio and made the process smooth and efficient. We appreciate your feedback and look forward to assisting you in the future."
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Dennis Ostrowski

February 23, 2026

5  out of  5
rating by Dennis Ostrowski
"I can’t remember the ladies name I spoke to but she was very nice and helpful she also said she would call me back and she did great service"
We responded:
"Thank you, Dennis, for sharing your experience with us. We're glad to hear that our team member was helpful and followed up as promised. Your feedback is greatly appreciated. "
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Jo Ann Cook

February 17, 2026

5  out of  5
rating by Jo Ann Cook
"Friendly staff and always very helpful with any questions I may have. Would definitely recommend Parker Smith."
We responded:
"Thank you, Jo Ann, for your kind words! We're glad our team could assist you with your questions. Your recommendation means a lot to us."
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Danielle Whitewater

February 9, 2026

5  out of  5
rating by Danielle Whitewater
"Parker is my agent with State Farm and he is just amazing! I was late on my payment and Parker quickly helped me set a new date to avoid any lapse in coverage. They really do care!"
We responded:
"Thank you, Danielle, for sharing your experience! It's great to hear that we were able to assist you promptly with your payment schedule. We truly value your trust in us. "
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felicia sanchez

January 27, 2026

5  out of  5
rating by felicia sanchez
"Parker Smith and his staff have taken care of my insurance needs for over 3 years now and always help finding the best rates possible!"
We responded:
"Thank you, Felicia, for your continued trust over the past three years. We're glad to help you find the best rates and meet your insurance needs. Your support means a lot to us. "
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Jabrial Tamaya

January 19, 2026

5  out of  5
rating by Jabrial Tamaya
"The best place to go. I love all the staff friendly and helpful"
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Ules S

December 29, 2025

5  out of  5
rating by Ules S
"Madeline is so responsive, informative and reliable. She walked me through every step of my home and auto insurance questions. She followed up with us and was so patient. The best!"
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Roger Joel

December 19, 2025

5  out of  5
rating by Roger Joel
"Parker and his team are incredibly kind and provide exceptional customer service."
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Brittney Overmoyer

December 17, 2025

5  out of  5
rating by Brittney Overmoyer
"Alena has been very helpful in figuring out my policies as they are being split. Very communicative and have kept me up to date"
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Debra Isbell

December 11, 2025

5  out of  5
rating by Debra Isbell
"This company is absolutely wonderful! The people are amazing! They go out of their way to help you and make you feel like you matter! They are very detailed and answer all your questions! I couldn’t ask for better people!! They are the best!!"
We responded:
"We appreciate your review Debra! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barbara Cowart

November 13, 2025

5  out of  5
rating by Barbara Cowart
"I'm very pleased with the service and communication I get from State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joel Hogg

November 11, 2025

5  out of  5
rating by Joel Hogg
"Parker and his staff are professional, friendly and great to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kendra Hendry

November 7, 2025

5  out of  5
rating by Kendra Hendry
"Helpful, friendly, professional no matter who I talk to when I call!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily Green

November 6, 2025

5  out of  5
rating by Emily Green
"State Farm is always there for me. They receive a 5 star rating from me. Thank you for always having my back."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Geryl Blackwell

November 3, 2025

5  out of  5
rating by Geryl Blackwell
"This agent was a miracle for me. Praise God. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Farmer

October 31, 2025

5  out of  5
rating by John Farmer
"They were absolutely wonderful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tyler G

October 23, 2025

5  out of  5
rating by Tyler G
"I think Parker is the perfect example of someone who both loves what he does, and is great at it. He's constantly finding new ways to get me savings on insurance, and is always professional and happy to help with any questions I might have. He's so good at insurance that I tell all of my friends with other insurance about him, yet I still feel like I can't reccomend him enough."
We responded:
"Wow! Thank you Tyler for your kind words. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"