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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Richardson

Daniel Richardson

May 14, 2026

5  out of  5
rating by Daniel Richardson
"Madeline was extremely helpful and kind in providing a homeowner's insurance quote. She walked me through different coverage levels, explaining the cost impact of each decision. Highly recommend working with her!"
We responded:
"Daniel, thank you for taking the time to leave a review. We’re glad Madeline was able to walk you through your homeowners insurance options and make everything easy to understand. Your support and recommendation truly mean a lot to us."
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patricia velazquez

May 7, 2026

5  out of  5
rating by patricia velazquez
"Love my state farm. They are always there to help and answer any of my questions."
We responded:
"Thank you, Patricia, for your kind words! We're glad to be there for you and assist with any questions you have. Your support means a lot to us."
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Eluzabeth Smith-Hurd

April 27, 2026

5  out of  5
rating by Eluzabeth Smith-Hurd
"This is a fair and pleasant , they are also kind and even send our family a very nice card for the holidays."
We responded:
"Thank you, Eluzabeth, for your thoughtful review. We're glad to hear that you found our service fair and pleasant, and we're happy to have been able to send a holiday card to your family. Your support means a lot to us."
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Kc Johnson

April 24, 2026

5  out of  5
rating by Kc Johnson
"The Parker Smith Office is nothing short of a miracle as I transitioned from my Former Auto Insurance. They are making the process, as difficult as it ACTUALLY is, seem easily transitional. Pleasant, Helpful, Courteous and Efficient! Bravo to the Whole Team with the Stars Alina and Madelyn. Highly Recommended."
We responded:
"Thank you, Kc Johnson, for your thoughtful review. We're glad to hear that Alina and Madelyn made your transition smooth and efficient. Your recommendation means a lot to us."
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Lynn

April 14, 2026

5  out of  5
rating by Lynn
"I am amazed at the response and professionalism from the Parker Smith State Farm agency. All of the people have been so supportive and helpful. They have taken care of us during our difficult time. They are moving very quickly to get us back to normal"
We responded:
"Thank you, Lynn, for your kind words. We're glad our team could support and assist you during this challenging time. We're committed to helping you get back to normal as swiftly as possible."
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Pete G

April 6, 2026

5  out of  5
rating by Pete G
"Easy to communicate, nice and simple. I have a great experience working with them. Price is little high, but I hope that is could be changed in the future. Otherwise is a great service."
We responded:
"Thank you, Pete, for sharing your experience with us. We're glad to hear that communication has been smooth and that you're having a great experience. We appreciate your feedback on pricing and will keep it in mind for the future. Thanks again!"
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Jason M Perez

April 3, 2026

1  out of  5
rating by Jason M Perez
"Issues from day 1. From them not communicating during the quote process, to providing extraordinary high coverage that I had to read between the lines on to ensure that they didn't overcharge. I essentially had to teach the agent how to do his job. If you like communicating via email and not speaking to people on the phone, then this is your company. This is coming directly from the owner Parker Smith who told me they should not have to call me if they emailed me. Apparently, customers are not worth a phone call on important matters... just impersonal emails. If you believe in old school values of going the extra mile, answering phones and building real relationships, then find someone else."
We responded:
"Jason, we sincerely apologize for your recent experience and appreciate you bringing this to our attention. When you sent us your information via email, we responded through the same channel in an effort to be timely and consistent; however, we understand that this may have come across as impersonal to you, and we regret that it did not meet your expectations. Your feedback is important to us, and we will use it to improve our communication and service moving forward. Thank you for sharing your perspective"
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KD X

March 23, 2026

5  out of  5
rating by KD X
"Melissa assisted today but All of the agents have been pleasant and very helpful so far!"
We responded:
"Thank you for your feedback! We're glad to hear that Melissa and the rest of our team have been helpful. Your support means a lot to us."
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Pat Culbertson

March 23, 2026

5  out of  5
rating by Pat Culbertson
"most personable and helpful with requests and information. happy with these folks."
We responded:
"Thank you, Pat, for your kind words and for highlighting our personable and helpful service. We're glad to hear you're happy with our team. Your support means a lot to us."
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Nequell Jackson

March 16, 2026

5  out of  5
rating by Nequell Jackson
"Very nice people!"
We responded:
"Thank you, Nequell, for your kind words! We're glad to hear you had a positive experience with our team. If you need anything else, feel free to reach out."
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Tamela Singleton

March 10, 2026

5  out of  5
rating by Tamela Singleton
"Very friendly and provided what I asked for and more."
We responded:
"Thank you, Tamela, for your kind words. We're glad to hear that our team was friendly and able to meet your needs. Your feedback means a lot to us. "
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Angela Long

March 9, 2026

5  out of  5
rating by Angela Long
"Melissa is GREAT!"
We responded:
"Thank you, Angela, for your feedback! We're glad to hear that Melissa made a great impression. Your support means a lot to us."
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Tomm Knutson

March 3, 2026

5  out of  5
rating by Tomm Knutson
"Ian Batson works with Parker, and they always do a great job. Highly recommend."
We responded:
"Thank you, Tomm, for your recommendation and for highlighting Ian's great work. We're glad to know you're satisfied with our service. "
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Christie VanGieson

March 2, 2026

5  out of  5
rating by Christie VanGieson
"Parker Smith and everyone in his office are always helpful and nice."
We responded:
"Thank you Christie! We appreciate you!"
Profile photo of Nannette Sharrer

Nannette Sharrer

March 2, 2026

5  out of  5
rating by Nannette Sharrer
"I am between jobs right not and having trouble keeping up with my bills. Melissa took the time to call me and give me options so that I could still keep my policy active and not cancel which was such a relief right now. I've gotten other quotes and none were any less than State Farm."
We responded:
"Thank you, Nannette, for sharing your experience. It's great to hear that Melissa was able to assist you during this challenging time and help keep your policy active. We appreciate your trust in us and are here to support you whenever you need. "
Profile photo of Reva Alexander

Reva Alexander

February 27, 2026

5  out of  5
rating by Reva Alexander
"Wonderful customer service from Chace! Thanks to him I was able to find the most competitive price-to-coverage ratio compared to the other insurance providers id been quoted by, and the entire experience was quick, easy, and made for a fantastic first impression of the company."
We responded:
"Thank you, Reva, for sharing your experience with Chace! It's great to hear that he helped you find the best price-to-coverage ratio and made the process smooth and efficient. We appreciate your feedback and look forward to assisting you in the future."
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Dennis Ostrowski

February 23, 2026

5  out of  5
rating by Dennis Ostrowski
"I can’t remember the ladies name I spoke to but she was very nice and helpful she also said she would call me back and she did great service"
We responded:
"Thank you, Dennis, for sharing your experience with us. We're glad to hear that our team member was helpful and followed up as promised. Your feedback is greatly appreciated. "
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Jo Ann Cook

February 17, 2026

5  out of  5
rating by Jo Ann Cook
"Friendly staff and always very helpful with any questions I may have. Would definitely recommend Parker Smith."
We responded:
"Thank you, Jo Ann, for your kind words! We're glad our team could assist you with your questions. Your recommendation means a lot to us."
Profile photo of Danielle Whitewater

Danielle Whitewater

February 9, 2026

5  out of  5
rating by Danielle Whitewater
"Parker is my agent with State Farm and he is just amazing! I was late on my payment and Parker quickly helped me set a new date to avoid any lapse in coverage. They really do care!"
We responded:
"Thank you, Danielle, for sharing your experience! It's great to hear that we were able to assist you promptly with your payment schedule. We truly value your trust in us. "
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felicia sanchez

January 27, 2026

5  out of  5
rating by felicia sanchez
"Parker Smith and his staff have taken care of my insurance needs for over 3 years now and always help finding the best rates possible!"
We responded:
"Thank you, Felicia, for your continued trust over the past three years. We're glad to help you find the best rates and meet your insurance needs. Your support means a lot to us. "
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Jabrial Tamaya

January 19, 2026

5  out of  5
rating by Jabrial Tamaya
"The best place to go. I love all the staff friendly and helpful"
Profile photo of Ules S

Ules S

December 29, 2025

5  out of  5
rating by Ules S
"Madeline is so responsive, informative and reliable. She walked me through every step of my home and auto insurance questions. She followed up with us and was so patient. The best!"
Profile photo of Roger Joel

Roger Joel

December 19, 2025

5  out of  5
rating by Roger Joel
"Parker and his team are incredibly kind and provide exceptional customer service."
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Brittney Overmoyer

December 17, 2025

5  out of  5
rating by Brittney Overmoyer
"Alena has been very helpful in figuring out my policies as they are being split. Very communicative and have kept me up to date"
Profile photo of Debra Isbell

Debra Isbell

December 11, 2025

5  out of  5
rating by Debra Isbell
"This company is absolutely wonderful! The people are amazing! They go out of their way to help you and make you feel like you matter! They are very detailed and answer all your questions! I couldn’t ask for better people!! They are the best!!"
We responded:
"We appreciate your review Debra! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"