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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyrone Brailsford

Tyrone Brailsford

August 12, 2025

5  out of  5
rating by Tyrone Brailsford
"Madeline is the 👌 best. Because of her I canceled my insurance with all state and jion state farm. Awesome customer service 👏"
We responded:
"We’re honored by your positive feedback Tyrone! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nola Necaise

August 6, 2025

5  out of  5
rating by Nola Necaise
"Parker Smith Branch is AMAZING. They are kind respectful well mannered and are always very willing to help with any issue that may come up or any question you may have! I highly highly recommend them specifically!!"
We responded:
"Thank you for reviewing our State Farm office Nola! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Toinette Powers

July 28, 2025

5  out of  5
rating by Toinette Powers
"I’ve been with them for three years now they are awesome people. I love them."
We responded:
"Thank you Toniette! We appreciate you!"
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jenny w

July 21, 2025

5  out of  5
rating by jenny w
"Whether its paying my bill or have any questions or concerns they are always friendly and helpful. Wouldn't wanna go nowhere else . Great job to all🌹thank you Parker Smith"
We responded:
"We always love hearing from you Jenny! Appreciate you!"
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Gina Strait

July 15, 2025

5  out of  5
rating by Gina Strait
"Chase and Parker Smith insurance are incredible. Always helpful when I have a problem. Calls are returned in a timely manner."
We responded:
"Gina, we appreciate you so much!"
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Katherine Reeves

July 11, 2025

5  out of  5
rating by Katherine Reeves
"Absolutely amazing! Parker and his team are awesome. Customer service is the best I have ever dealt with when dealing with insurance. The agents, including Parker, have all helped me find the best deals and saved me money on home, auto insurance, and car loan when they had the State Farm bank. I highly highly highly recommend this agency."
We responded:
"Katherine, love always helping you. Appreciate you!"
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Sharon Jackson

July 8, 2025

5  out of  5
rating by Sharon Jackson
"I’ve been with these guys for a few years and their customer service is always outstanding. Madeline is THE BEST!"
We responded:
"Thank you for your kind words, Sharon! We are thrilled to hear that Melissa provided you with excellent customer service. We appreciate your loyalty and look forward to continuing to assist you in the future."
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Natalie Anderson

July 7, 2025

5  out of  5
rating by Natalie Anderson
"Friendly and ensures we have the best policy with the best rates. Responds quickly with any questions I have."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Timothy Thompson

June 17, 2025

5  out of  5
rating by Timothy Thompson
"Staff were great and professional and kind and the whole office especially Melissa she was great and outstanding so for that I give them a grade 5 stare"
We responded:
"Thank you for taking the time to share your thoughts Timothy! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alexis Sims

June 16, 2025

5  out of  5
rating by Alexis Sims
"They are awesome and really care about their customers and will help you in any way they can!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joshua Stewart

June 16, 2025

5  out of  5
rating by Joshua Stewart
"Great customer service"
We responded:
"Thank you so much for the review!"
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Janet Burkett

June 15, 2025

4  out of  5
rating by Janet Burkett
"Everyone helps you with any of your insurance needs."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Lindsay Parker

June 11, 2025

5  out of  5
rating by Lindsay Parker
"Highly recommend Parker Smith State Farm to everyone I know. Parker and his team (shout-out Taylor!) have been fantastic at explaining my policy and making sure I am getting the best coverage at the best price. Their team always responds very quickly any time I have questions or need to update info for my vehicle. I put in a request for them to contact me last night around 7pm and Taylor reached out immediately this morning by 9am! Great customer service, and great people!"
We responded:
"Thank you for taking the time to share your thoughts Lindsay! This means so much to our team. If you ever have any questions or need assistance, we’re here to help!"
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Chris Merritt

June 5, 2025

5  out of  5
rating by Chris Merritt
"Taylor is Wonderful , helpful, an friendly everytime i call. Great job guys"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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orlin escoto

June 2, 2025

5  out of  5
rating by orlin escoto
"Very caring, and doesn’t fail to help when I talk to her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Justin Stubbs

May 27, 2025

5  out of  5
rating by Justin Stubbs
"When calling to pay my bill for the month Mamie was very pleasant and very helpful because in addition to paying my bill I needed an e-mail of proof of insurance and she took excellent care of my request. In the past everyone at Parker Smith State Farm I've dealt with have all been very friendly, professional, and accommodating in every aspect of my dealings with them. I would recommend this branch in particular to anyone for their excellent and personable customer service and taking extra care in providing the best service and in answering any and every request I've ever had to my satisfaction. Definition of 5-Star as a business and as individuals."
We responded:
"Justin, thank you so much for taking the time to leave us a review. We appreciate your business. "
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Clashae Amish

May 27, 2025

5  out of  5
rating by Clashae Amish
"Awesome insurance company!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaori Holleran

May 20, 2025

5  out of  5
rating by Kaori Holleran
"Friendly and quick to respond. Great service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mary Craig

Mary Craig

May 14, 2025

5  out of  5
rating by Mary Craig
"Maimee willingly helped me with my escrow account by verifying my insurance cost. She was not "inconvenienced." I was able to get the information needed to take back to mortgage Co. Thank you dear Maimee for your assistance."
We responded:
"Thank you for your 5-star review Mary! My State Farm team and I are happy to be your good neighbor!"
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Dustin Taylor

May 12, 2025

5  out of  5
rating by Dustin Taylor
"Very helpful and knowledgeable staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jerre Arteaga

May 12, 2025

5  out of  5
rating by Jerre Arteaga
"Very courteous and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ashley bykowski

May 12, 2025

5  out of  5
rating by ashley bykowski
"Great rates and even better service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rhonda Snider

May 7, 2025

5  out of  5
rating by Rhonda Snider
"Parker was and has been very helpful. My quote started on the weekend, and he still reached out to me and got everything handled. Even though we couldn't go through with the original quote on homeowners insurance, he still was able to get me better auto insurance. He has been the most helpful of what I needed and could of asked for."
We responded:
"Thank you Rhonda for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Amber Ray

Amber Ray

May 7, 2025

5  out of  5
rating by Amber Ray
"Melissa was wonderful! She wemt over and beyond for me today. I caint leave another review but i can get on here and share more experience i am having with this company I WILL NEVER CHANGE COMPANIES. I WAS REARENDED AND TAYLOR HAS KEPT UP WITH ME AND HELPED ME WAY MORE THAN SHE SHOULD SGE REALLY GOES OUT OF HER WAY TO HELP ME IN ANYWAY. INSURANCE THIBFS XAN BE CONFUSING BUT WITH TAYLOR SHE TAKES HER T8ME TO EXPLAIN AND HELP IN ALL WAYS SGES THE BEST"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Don Kiser

Don Kiser

April 28, 2025

5  out of  5
rating by Don Kiser
"Was pleasantly surprised when Melissa reached out to tell me rates were going down on one of my vehicles!"
We responded:
"Don we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"