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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Apple

June 16, 2026

5  out of  5
rating by Josh Apple
"Had a great experience working with Parker! Made things very easy and communicated with me perfectly and patiently with my busy schedule."
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Roger Joel

June 12, 2026

5  out of  5
rating by Roger Joel
"Parker and his team are incredibly kind and provide exceptional customer service."
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Sally Mae

June 12, 2026

5  out of  5
rating by Sally Mae
"Parker was so helpful! She helped me with my billing and she was very quick with the process!"
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Clarissa Starks

June 5, 2026

5  out of  5
rating by Clarissa Starks
"They are very nice people very helpful"
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Dmitriy Razin

May 29, 2026

5  out of  5
rating by Dmitriy Razin
"Nice experience with the State Farm office. Friendly people, excellent customer service, and very helpful with my insurance needs. I'm very satisfied and would recommend them."
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T How

May 19, 2026

5  out of  5
rating by T How
"Melissa has been excellent to work with. She has been very helpful in answering questions and providing support for my claim. She also follows up which I really appreciate to make sure the process is moving forward."
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Daniel Richardson

May 14, 2026

5  out of  5
rating by Daniel Richardson
"Madeline was extremely helpful and kind in providing a homeowner's insurance quote. She walked me through different coverage levels, explaining the cost impact of each decision. Highly recommend working with her!"
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patricia velazquez

May 7, 2026

5  out of  5
rating by patricia velazquez
"Love my state farm. They are always there to help and answer any of my questions."
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Eluzabeth Smith-Hurd

April 27, 2026

5  out of  5
rating by Eluzabeth Smith-Hurd
"This is a fair and pleasant , they are also kind and even send our family a very nice card for the holidays."
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Kc Johnson

April 24, 2026

5  out of  5
rating by Kc Johnson
"The Parker Smith Office is nothing short of a miracle as I transitioned from my Former Auto Insurance. They are making the process, as difficult as it ACTUALLY is, seem easily transitional. Pleasant, Helpful, Courteous and Efficient! Bravo to the Whole Team with the Stars Alina and Madelyn. Highly Recommended."
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Lynn

April 14, 2026

5  out of  5
rating by Lynn
"I am amazed at the response and professionalism from the Parker Smith State Farm agency. All of the people have been so supportive and helpful. They have taken care of us during our difficult time. They are moving very quickly to get us back to normal"
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Pete G

April 6, 2026

5  out of  5
rating by Pete G
"Easy to communicate, nice and simple. I have a great experience working with them. Price is little high, but I hope that is could be changed in the future. Otherwise is a great service."
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Jason M Perez

April 3, 2026

1  out of  5
rating by Jason M Perez
"Issues from day 1. From them not communicating during the quote process, to providing extraordinary high coverage that I had to read between the lines on to ensure that they didn't overcharge. I essentially had to teach the agent how to do his job.

If you like communicating via email and not speaking to people on the phone, then this is your company. This is coming directly from the owner Parker Smith who told me they should not have to call me if they emailed me. Apparently, customers are not worth a phone call on important matters... just impersonal emails.

If you believe in old school values of going the extra mile, answering phones and building real relationships, then find someone else."
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KD X

March 23, 2026

5  out of  5
rating by KD X
"Melissa assisted today but All of the agents have been pleasant and very helpful so far!"
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Pat Culbertson

March 23, 2026

5  out of  5
rating by Pat Culbertson
"most personable and helpful with requests and information. happy with these folks."
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Nequell Jackson

March 16, 2026

5  out of  5
rating by Nequell Jackson
"Very nice people!"
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Tamela Singleton

March 10, 2026

5  out of  5
rating by Tamela Singleton
"Very friendly and provided what I asked for and more."
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Angela Long

March 9, 2026

5  out of  5
rating by Angela Long
"Melissa is GREAT!"
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Tomm Knutson

March 3, 2026

5  out of  5
rating by Tomm Knutson
"Ian Batson works with Parker, and they always do a great job. Highly recommend."
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Christie VanGieson

March 2, 2026

5  out of  5
rating by Christie VanGieson
"Parker Smith and everyone in his office are always helpful and nice."
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Nannette Sharrer

March 2, 2026

5  out of  5
rating by Nannette Sharrer
"I am between jobs right not and having trouble keeping up with my bills. Melissa took the time to call me and give me options so that I could still keep my policy active and not cancel which was such a relief right now.
I've gotten other quotes and none were any less than State Farm."
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Reva Alexander

February 27, 2026

5  out of  5
rating by Reva Alexander
"Wonderful customer service from Chace! Thanks to him I was able to find the most competitive price-to-coverage ratio compared to the other insurance providers id been quoted by, and the entire experience was quick, easy, and made for a fantastic first impression of the company."
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Dennis Ostrowski

February 23, 2026

5  out of  5
rating by Dennis Ostrowski
"I can’t remember the ladies name I spoke to but she was very nice and helpful she also said she would call me back and she did great service"
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Jo Ann Cook

February 17, 2026

5  out of  5
rating by Jo Ann Cook
"Friendly staff and always very helpful with any questions I may have. Would definitely recommend Parker Smith."
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Danielle Whitewater

February 9, 2026

5  out of  5
rating by Danielle Whitewater
"Parker is my agent with State Farm and he is just amazing! I was late on my payment and Parker quickly helped me set a new date to avoid any lapse in coverage. They really do care!"
We responded:
"Thank you, Danielle, for sharing your experience! It's great to hear that we were able to assist you promptly with your payment schedule. We truly value your trust in us. "